The platform
One connected system for marketing, conversations, and sales follow-up.
LINCKS.AI is an AI-powered CRM and marketing system that unifies pipeline, WhatsApp, email, and follow-up automation for real estate businesses.
Pipeline overview
Lakeside Residences — Sales team
- New leads24
- Contacted16
- Visit scheduled9
- Proposal5
- Closed3
- 2m
Marina R.
Asked about the 3-bedroom unit
- 14m
Daniel P.
Wants a Saturday viewing
- 1h
Ana & Luis
Financing question
Call back Marina R.
Today, 3:00 PM
Send project brochure to Daniel P.
Today, 5:30 PM
Follow up: 30-day nurture list
Tomorrow
Marketing activity
3 campaigns running
Newsletter
Sent to 1 segment today
Automations
7 active workflows
Included in the platform
Core features, included in your subscription
Each part of the platform writes back to the same contact record, so marketing, conversations, and sales activity stay in one place. Everything in this section is part of the platform itself, with no usage meter attached.
CRM & contact records
The CRM is the single record of every person your business talks to.
- Contacts, companies, and projects in one searchable database
- Tags, segments, and custom fields for market, budget, and property type
- Full history of calls, messages, emails, forms, and notes on each record
Pipelines & opportunities
Pipelines show exactly which opportunities are moving and which are stalled.
- Multiple pipelines for resale, new development, rentals, or investors
- Stage-based views with owner, value, and next action
- Stalled-deal visibility so managers can step in before a lead goes cold
WhatsApp & conversations
One inbox holds every WhatsApp, SMS, email, Instagram, and Messenger conversation for the whole team.
- Central inbox with assignment, internal notes, and saved replies
- Website chat widget, Instagram DMs, and Facebook Messenger in the same thread view
- Targeted WhatsApp campaigns to a segment of your database
- Every message stays attached to the contact and the pipeline stage
Email marketing & newsletters
Email keeps your brand present during the months before a lead is ready to act.
- Broadcasts, newsletters, and recurring nurture sequences
- Segmented sending based on stage, market, or behavior
- Open, click, and reply activity written back to the contact record
Landing pages & forms
Landing pages and forms send new contacts straight into the right follow-up process.
- Project, listing, and lead-magnet pages built with your brand
- Forms and surveys that map answers to CRM fields
- Instant routing to an owner, a pipeline, and an automation
Automations
Automations replace the follow-up that currently depends on memory.
- Triggers based on form submissions, replies, stage changes, and time
- Message, task, reminder, and campaign actions in one workflow
- Long-term nurture that continues for months without manual work
Calendars & scheduling
Scheduling links turn interest into confirmed appointments and viewings.
- Booking links for calls, viewings, and project presentations
- Team round-robin and per-agent availability
- Automatic confirmations and reminders before each appointment
Calls & voice follow-up
Phone activity lives in the same record as every message, so no call is lost.
- Missed-call text-back that answers within seconds of an unanswered call
- Call tracking and recordings attached to the contact and the lead source
- Dialer and task queues for working a list of leads in sequence
Reputation & reviews
Reviews are what a local buyer or seller checks before calling an agent.
- Automatic review requests by WhatsApp, SMS, or email after a closing
- Google and Facebook reviews collected in one dashboard
- Reply from inside the platform and track review volume over time
Payments & documents
Agreements and payments close inside the same system that generated the lead.
- Payment links and invoices for retainers, fees, and services
- Proposals and documents with electronic signature
- Signed and paid status written back to the opportunity
Mobile app with your brand
Agents work leads from their phone with your brokerage name on the app.
- Inbox, contacts, pipelines, and calendar available on mobile
- Push notifications for new leads and new replies
- Same permissions and ownership rules as the desktop platform
Reporting
Reporting answers where opportunities come from and where they stop.
- Lead source, response time, and conversion by stage
- Campaign and pipeline performance side by side
- Team activity views for brokerages and sales managers
AI text agents
A text agent answers new leads on WhatsApp, SMS, and website chat within seconds, day or night.
- Instant first reply, qualifying questions, and appointment booking without an agent online
- Trained on your listings, projects, and the way your team speaks
- Hands the conversation to a human the moment it needs one, with full context
AI voice agents
A voice agent picks up and places calls in natural conversation, then logs the outcome.
- Answers inbound calls, qualifies the caller, and books the viewing on your calendar
- Outbound calls to reactivate old leads and confirm appointments
- Recording, transcript, and summary written back to the contact record
AI agents across the platform
Beyond text and voice, AI agents work inside the platform on the daily job of organizing and following up.
- Drafting replies, follow-up messages, and campaign copy
- Summarizing conversations and suggesting the next action
- Qualifying and organizing incoming leads as they arrive
Billed by usage
What is charged on top: usage credits and paid add-ons
A few capabilities are consumption-based, because the cost comes from carriers, AI providers, and payment processors. They are always separate from your subscription and shown before activation, so there is no surprise on the invoice.
WhatsApp, SMS & messaging credits
WhatsApp Business messaging, SMS, and MMS are billed by usage. Each message consumes credits, and template or conversation fees charged by the messaging providers are passed through.
Phone numbers, calls & recordings
Tracking numbers carry a monthly fee, and inbound and outbound call minutes, voicemail, and recording storage are billed per minute of usage.
Email sending volume
Email is included up to the volume in your plan. Large broadcast lists and high monthly sending volume consume additional email credits.
AI text & voice agents
AI agents are billed by usage: conversations and words for text agents, and per-minute pricing for voice agents, in addition to the platform subscription.
Payments & e-signature processing
Payment links and invoices are subject to the processing fees of your payment provider. Document volume for electronic signature may also be metered.
Branded mobile app & extra users
A mobile app published under your own brand, additional sub-accounts for multi-office brokerages, and seats beyond your plan are priced separately.
Messaging, phone, email, AI, and third-party usage costs vary according to volume and selected services. Your briefing includes an estimate of these costs for your expected lead and message volume.
How it works, from first click to closing
Every interaction becomes part of one visible customer journey, helping your team understand who needs attention and what should happen next.
- 01Lead arrives
- 02Contact is organized
- 03Immediate response begins
- 04Follow-up continues
- 05Opportunity advances
- 06Relationship stays active
Implementation is part of the platform.
LINCKS.AI includes the strategy and support needed to turn the platform into a working system for your business: business discovery, system setup, migration and activation, then training and ongoing support.
Questions people ask about LINCKS.AI
Straight answers about how the platform handles real estate lead follow-up, WhatsApp, and CRM migration.